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FAQ Categories

Click here to visit our product Registration page. Fill in the details and upload your invoice. Hit submit and our team will review the request and connect with further details.

Payment

You order details may have not been captured with us. The amount will be refunded to your account in next 5-7 days. Otherwise contact your bank

Keeping in mind the health and safety in these times, we accept prepaid orders only to minimize the contact. You can choose to pay by the following options:

  • Credit/Debit Card Payment
  • Net Banking
  • UPI/QR

Order Related

You have the option to cancel your order before it is dispatched from our warehouse. Just login in to your account and visit my order page and hit cancel.

Before the order is dispatched:

Cancel the order on the website and place the order again with the correct address.

Contact our customer care team to change the delivery address.

Product Installation
Product Registration
Is it necessary to register products
Quick Fix
Payment

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How to register your products


Click here to visit our product Registration page. Fill in the details and upload your invoice. Hit submit and our team will review the request and connect with further details.

Product Warranty will be applicable only If the product is registered on Candes official website
I don’t have a valid bill of purchase
Sorry but we can’t cover your purchase under our product warranty scheme

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Write a complete answer to the most frequent questions that your customers might have, such as important product information, shipping policies, payment issues or returns.

Why Choose Candes?

Free Door Step Service To Keep You Tension Free

Trusted by over 1 million users

Keeps your electricity bill to a minimum

Highest Ratings Across All Marketplaces